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Working as an Electronic Technician at RICOH, I have strong knowledge what parts should be used when fixing Electronic Equipment or Office equipment; which saves money and time My analyzing skills make it easier to fix the equipment without always going through trial and error Ranked one of the Top 10 Money Saver Technician’s at RICOH since 2005 Reading Schematic drawing, Electronic diagram. Using computer, multi-meter, volt meter, amp meter, soldering. Program Lighting using the DMX software. Install Audio Video equipments such as Audio Mixer, Video Mixer, IP Camera etc. Really understand about networking, router, switches, servers, surveillance system.
• Bilingual; fluent in Arabic and advanced in English. • Computer skilled in software and hardware (troubleshoot) • Excellent customer service. • MS office package, Adobe (PS, LR, AL, PR), Autodesk (Auto Cad) • Strong collaboration skills. • Leadership spirit. • Well self-organized. • Document development. • Filling and office Skills. Work Related
Troubleshooting , break/fix PC-Diagnosing and resolving hardware and software problems - MS Windows BSOD, replacing laptop power jacks, fans, RAM memory, LCD screen, hard drive, etc. Preventive maintenance - complete internal cleaning of laptops/desktops and replacement of thermal paste, cooling fans. Upgrades such as memory, hard drive, etc. Optimizing and fine tuning Windows New PC Setups and Upgrades Install printer drivers Virus / Spyware Removal, Installing and maintaining Antivirus Software. Wired/Wireless Setup and Troubleshooting Hardware Install and Upgrades Motherboard repair, restore/update BIOS, LCD Monitors repair
Field Service Engineer with 25+ years of experience working to support both internal and customer needs. Highly proficientin maintaining and servicing hardware/ software for computers and printers, Microsoft Office applications, and Windows OS. Looking to continue and expand my knowledge and experience as a Field Service Engineer.