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My work experience during the last 8 years includes: Remote customer support for various clients via network monitoring software (Team viewer and GFX) Systems troubleshooting and repairs (Desktop and Laptops) Network Monitoring onsite and remote Installation of operating systems Cabling(cat5, cat5e, cat6, coaxial, Patch panel and jack module termination and installation) · Virus detection and removal via (anti Malwarebytes and C cleaner software) Create, implement and manage network design including network migration plans.Troubleshoot Local Area and Wide Area Network computer connection issues. Provide post-sales delivery during implementation including site survey Installing and configuring according to design and requirement
I am 23 years old originally from New York City, and recently graduated from SUNY Brockport with a 4 year Bachelors of science degree. Before attending SUNY Brockport, i attended SUNY Morrisville where I earned a 2 year information technology degree. after that I transfered to SUNyBrockport to study computer science. Ive been working with computers and tech my whole life. I first started fixing and repairing computers when I was about 15 years old. I have an obsession with LINUX and ive been using Linux for the last 10 years or so. When in school, i learned various programing languages and new technical skills I did not know from before. Computers are going to be a part of my life forever, its an essential tool for me to move forward and help others. - Technology is the new key to succes -Kevin De La Cruz
I am a retired and motivated invidual desired to turn freelance work into a valuable experience. I have comprehensive knowledge of computer repairs and troubleshooting for over eight years.
Field Service Engineer with 25+ years of experience working to support both internal and customer needs. Highly proficientin maintaining and servicing hardware/ software for computers and printers, Microsoft Office applications, and Windows OS. Looking to continue and expand my knowledge and experience as a Field Service Engineer.