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● Experienced in IT Helpdesk Support● Helpdesk Technician Telephone Support ● Information Technology Infrastructure ● SAP ERP Good analysis on Desktop, laptop, printer, and network issues● Computer Hardware / Software Troubleshooting and Networking● Handling Wireless Connectivity problem, setup and configurations● Windows Operating Systems● Windows roaming and local profile rebuild● MS Office Applications and MS Office 365 ● Network and Local printer (stand alone, All-in-One, LaserJet, Deskjet) configuration and installation● Mobile device email synchronization and PKI / Secure Email● Basic knowledge on Unix, Linux, Windows Active Directory, Exchange Server ● Troubleshooting capable on McAfee
With over 25 yrs in the IT field, having supported various platforms and operating systems. A full service Tech/ Engineer, team player. Accustom to working independently. Responsible, dependable, prompt and detail oriented. I am looking to join a team of progressive IT individuals. A team ready for 21st century Technological innovation.
I’m an IT support specialist. I can design, build, maintain, and secure computer networks. I also have an extensive background in computer, phone, and tablet repair. For 10 years I’ve been providing support working for companies like Comcast, Compucom, and Merck. While also offering support to my family, and friends. Learning about new technology is my way of life. My focus is keeping up with technology so it’s one less thing the consumer has to think about.
I am just graduate from Virginia College where with an AAS Network Engineering. I worked for Truno Technology in Lubbock TX where I was remotely helping costomer and stores with their hardware and software that run in the the cash register. On my spare time I fix laptop, cell phone (Iphones) and help setting up Netork (cables, router, and swithes ). I actually preparing for 901, 902, and CCNA certifications. My next goal will be Bachelor Degree in Information Technology.