I have been a computer engineer for over 30 years. I have owned my own consulting firm for 20 years and have worked for EDS, The Treasury Department and the Navy. I have been a field technician, a field tech supervisor, a help desk support personnel and a help desk manager. I am highly skilled, extremely professional and courteous and I will complete your project in a timely and efficient matter. My job is to ask you want you want, then ascertain what you need and find the lowest priced, viable solution to get the job done.
Working as an Electronic Technician at RICOH, I have strong knowledge what parts should be used when fixing Electronic Equipment or Office equipment; which saves money and time My analyzing skills make it easier to fix the equipment without always going through trial and error Ranked one of the Top 10 Money Saver Technician’s at RICOH since 2005 Reading Schematic drawing, Electronic diagram. Using computer, multi-meter, volt meter, amp meter, soldering. Program Lighting using the DMX software. Install Audio Video equipments such as Audio Mixer, Video Mixer, IP Camera etc. Really understand about networking, router, switches, servers, surveillance system.
Teaching the structure of computer & programming languages. Microsoft office ( Word , Access , Excel , Power point ) Provided Field Technical Support for end user devices (desktops, laptops, printers). Break-Fix maintenance support network and disconnections/reconnections for various client. Troubleshooter, diagnosed, and repaired HP servers, break fix laptops, desktops, and printers for homes and business customers. Install and perform major repairs to hardware, software, or peripheral equipment, following design or installation specifications. Setup, maintain and troubleshoot, repair or installation of networks, desktops/laptops, smartphones (Android and iPhone) and various peripherals. Performed troubleshooting and installed company software, hardware while users migrate from Windows XP to Windows 7. Spyware/Virus Removal. Data Recovery and Back-up. Website Designer in Joomla Applications & websites Following – up Systems & Project Planning in MS- Project. Photoshop & LOGO DESIGN. Languages: English, Arabic, Czech
IT/COMPUTER SUPPORT EDUCATION AND PROFESSIONAL SKILLS EDUCATION OHIO BUSINESS COLLEGE – Sheffield Village, Ohio September/2015 – September/2017 Associate Degree: Information Technology/Computer Support General Education Diploma – Norwalk, Ohio June/2014 EXPERIENCE McDonalds Restaurant – Sheffield Village, Ohio Crew Member (while supporting family through education) Responsible for: Assisting customers with food orders, working in a support role in back end to accommodate fluxes in customer volume Operate drive through window taking/processing customer orders Perform various roles based on sales flow. Care Path — Lorain, Ohio October/2016 Help Desk & Support (contract) Responsible for: Taking trouble tickets over VOIP from Business Customers Troubleshooting of Tier 1 tickets Sending escalated tickets to proper areas for troubleshooting Had to follow specific routing instructions Teletech Holdings — Amherst, Ohio March/2013- January/2014 Geek Squad Customer Service Representative Responsible for: Provided tech support to clients Products promotions Billing information Bill Payments services Received upwards to 85 inbound customer service calls per 8 hour shift Spitzer Mitsubishi — Sheffield, Ohio February/2014 – July/2014 Car Porter Responsible for: Maintained the parking lot keeping it clean and organized cleaned cars both inside and outside assisted technicians with vehicle maintenance services prepared new and used vehicles for customer delivery reported any damages of vehicles to supervisor and completed other duties as needed
Booking a technician or a local expert is easy. You just need to follow some simple steps to fix your appointment.
We have made payment methods easy, so that customers can make the payment without any struggle. Follow the steps aligned below to complete your payment.
Note: We Only Accept Online Payment.
AVRIQ is available across the USA, CANADA. However, if you want to check the availability of the services in your location, fill in your area “zip code”.
The working hours will be 1O AM EST to 8:30 PM EST for the doorstep repair service. However, you can place a service request anytime round the clock and our customer executive will get back to you in next working hours.
If you want to cancel or reschedule your appointment, please contact our customer support through phone or email.
You are required to cancel the confirmed booking 24 hours prior to the appointment time. Moreover, cancellation charge will be imposed as applied if you cancel the appointment within 24 hours of a confirmed appointment.
If the time exceeds from 24 hours, you will be charged full fee for your scheduled service. Further, you can book another service from the website.
Yes, you can avail additional services from the expert by booking your desired service from the website. Follow the steps mentioned below to book additional services from same expert.
Yes, you can make changes to your booking. But, you need to cancel your first booking 24 hours prior to the scheduled time. Moreover, cancellation charge will be imposed as applied.
The service guarantee varies from expert to expert. It depends on the service expert you have booked, as the service guarantee is covered by the collaborators. If you have any issue with the services, simply contact our customer support.
No, don’t provide payment directly to the expert. We don’t accept payment through any other means like cheque or cash.